To contact us by phone:
If your query is relating to an existing order please have your order number to hand, this can be found on your order confirmation email. Call us on 0117 316 1888
Customer Support Opening Hours:
- Mondays to Fridays: 9am - 6.30pm
- Saturdays: Closed
- Sundays: Closed
Bank Holidays Opening Hours:
- 28th August – Summer Bank Holiday - Closed
Klarna Support
To contact Klarna’s Customer service team, visit Klarna Support here
Return Policy:
Please visit our Returns & Exchanges page for information about returning products.
Trade Enquiries:
If you are an ELEMIS trade partner please email TradeEnquiries@elemis.com
Company Registration Number: 02279688 (Registered in England and Wales)
Registered Address: Unit D Poplar Way East, Cabot Park, Avonmouth, Bristol BS11 0DD
Elemis IRL Ltd, Dublin 1, DO1 VY52, IRL